Introducing Text-Based Healthcare for Parents
By Arlo Health
When people hear "text-based healthcare," they usually have questions. Is it real? Can a doctor actually help over text? What about prescriptions?
Here's how it works.
How a typical Arlo visit goes
- Open the app and describe what's happening. "My 3-year-old has had a fever for 2 days and is pulling at her ear."
- A provider picks up your case. Average time: 113 seconds. These are real, licensed Canadian healthcare providers.
- Have a conversation. The provider asks follow-up questions, reviews any photos you send, and makes an assessment.
- Get what you need. Prescriptions sent directly to your pharmacy. Referrals if needed. Follow-up instructions.
The whole thing usually takes 10-15 minutes.
What can Arlo treat?
About 95% of requests are handled directly. Common cases include:
- Ear infections
- Pink eye
- Rashes and skin conditions
- Coughs and colds
- Stomach bugs
- UTIs
- Prescription renewals
For anything that needs in-person care, your provider will tell you and help you figure out the right next step.
Why parents love it
No babysitter needed. No driving to a clinic. No waiting room full of other sick kids. Just pull out your phone and text.
It's healthcare that fits into your life instead of the other way around.