Arlo Health

Pink Eye: When to Worry & How to Get Fast Treatment

By Arlo Health

Your kid wakes up with a crusty, red, goopy eye. You know the look. It's pink eye season at daycare again.

Here's what you need to know.

Types of pink eye

Viral conjunctivitis is the most common type. It usually starts in one eye, spreads to the other, and clears up on its own in 7-10 days. Think of it like a cold for the eye.

Bacterial conjunctivitis produces thick yellow or green discharge. This is the type that usually needs antibiotic eye drops.

Allergic conjunctivitis is itchy, watery, and affects both eyes. Triggered by allergens like pollen or pet dander.

Home treatment

For most cases:

  • Clean the eye gently with a warm, damp cloth
  • Apply a cool compress for comfort
  • Wash hands frequently to prevent spreading
  • Don't share towels or pillowcases

When to see a provider

See a provider if:

  • There's thick green or yellow discharge (likely bacterial, may need drops)
  • Your child is in significant pain
  • Their vision seems affected
  • It's not improving after a few days
  • Your child is a newborn (this is urgent)

Getting treatment through Arlo

Pink eye is one of the most common reasons parents text Arlo. A provider can look at a photo of the eye, ask about symptoms, and prescribe antibiotic drops if needed, all within minutes.

No clinic visit required. No day off work. Your kid can be back at daycare faster.